About Our Computer Solutions Group

NCG knows employees are people, and people need to have fun!

Sure, work can be fun, but at NCG, we believe it should be fun. Not just to increase productivity, but because happy people make their workplace and their community better. Happy employees are why we have regular company events, from game nights to bowling, from attending local sports events to fantasy sports.
IT computer solutions group providing IT services in Roanoke

Impacting the Roanoke Community

The NCG team enjoys having the support of the community and does what it can to give back, both as a company and as individuals. Beyond supporting various charities, many team members volunteer their time to local causes.
An IT client thankful for her IT service provider

A Record of Excellence for a Computer Solutions Group

Network Computing Group (NCG) was founded in 1994 by Mark Bowles. Fourteen years earlier, Mark introduced microcomputers to Roanoke as Manager of the CSC at Virginia Western Community College. Using that new tech, he created their first LAN (Local Area Network) and found a heart for helping local businesses adapt and integrate along the way.

NCG is locally owned and operated, and have played an active role in the Roanoke community for more than 23 years. All of our IT professionals are local, too, so they can quickly be on-site to assist.

NCG believes it is essential to invest in our business community of downtown Roanoke and beyond. We have clients who we have worked with more than twenty-four years and many others who we have served for over a decade.

No client is too big or too small. We calculate client size based on how many workstations (managed) and how many servers they will need. Whether a start-up with just ten workstations or a large business with hundreds, we offer the same level of service and care.

To provide consistent, personal service, we never pass client projects on to subcontractors. This also allows us to maintain the required level of ongoing training and adaptation to new technologies that we expect from all of our employees.
Our IT support Company NCG

We strive daily to remain the best qualified professional IT team around.

We strive daily to remain the best qualified professional IT team around.

Surprises and unexpected problems are challenging to prepare for and budget correctly. Feeling the struggle of local Roanoke businesses to cope with this unpredictability, we saw a chance to provide a solution.

Managed Services. In 2006, we spent more than $300,000.00 on the tools and tech we needed to provide an industry-leading, proactive answer for ongoing IT services. Through this subscription model, businesses were assured their IT costs would not fluctuate, even when problems arose. Through access to our full range of services, our clients were able to budget for IT successfully and enjoy better productivity, infrastructure, and support.

Our proven processes and the people who carry you through them have consistent, quality results, providing you the best IT the industry has to offer. Don’t worry about your tech. Enjoy it.

With NCG’s extensive knowledge and expertise at your disposal, you can save time and money compared to hiring a salaried IT employee. As a member of Heartland Technology Group (HTG), we have access to over 300 managed service providers, along with their experience and diverse information. Let our vast network of resources free you up to devote your resources to better realizing the projects and ideas that could have been focusing on all along.

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(540) 400-7358

Sales & Support

Office Hours: Mon-Fri: 9am - 5pm
24/7 support 

Address

620 Salem Ave.
Roanoke, VA 24016

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Our IT Computer Solutions Group NCG IT Solutions

NCG Managed IT Services & IT Support Offerings

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Microsoft, Cisco, Novell, and Linux Technologies

By leveraging Office 365, you gain a full-featured, cloud-based productivity tool that can help you expand your footprint and grab more market share. 
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Security, Spam, Spyware, Anti-Virus, and Intrusion Detection

Viruses, malware, spam, and all kinds of other things are a constant threat to your network and data. But don’t worry. 
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Content Filtering

As methods of cybercrime evolve, you can’t afford to rely on increasingly obsolete defense strategies. Read More >

Data Recovery and Disaster Prevention

It’s always better to be proactive about data protection, than reactive in disaster. We offer near real-time backups to offsite storage, offsite replication, local backup, and backup Virtualization. Learn More >

Thin Client and Server Based Computing

Using cloud services, you can digitize not just your data, but even your workstation. 
Get A Network Assessment > 

Desktop maintenance and support

NCG offers a complementary and comprehensive network audit to provide you a clear picture of your networks strengths, weaknesses, and potential. 
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Cabling

Voice & Data Cabling is not as simple as “just” pulling wire. Don’t make the mistake of just handing the decision to your General Contractor, to be handed to the electrician. 
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Document Imaging

Document Imaging, the conversion of paper files. Talk To NCG > 

Local and Wide Area Network Planning, Installation, and Support

Having the right IT solution in place now is a vital part of planning and achieving a successful future for your business. Let us make sure you get started on the right foot.
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VPN Planning, Installation, and Support

Your data is vital to your business. Acting now can prevent catastrophic loss in the future. No one ever thinks it will happen to them, until it does.  
Get A Network Assessment > 

Voice over IP phone systems

Using old telephone lines is becoming a liability. More and more businesses are choosing to use more dependable, internet based telephone service instead.  Learn More > 

Printer maintenance

NCG offers a complementary and comprehensive network audit to provide you a clear picture of your networks strengths, weaknesses, and potential. Contact Us >

E-mail Solutions

Not only can we help you find which features work best for you, we can help you through the transitional period and provide ongoing support. 
Contact NCG > 

Need a group of IT professionals excited to manage your tech?

NCG believes it is vital to invest in our business community of downtown Roanoke and beyond. We have clients who we have worked with more than twenty-four years and many others who we have served for over a decade. We never pass client projects on to outside contractors. No client is too big or too small.

IT and Tech Support Serving Roanoke, VA and surrounding areas.

We at NCG are proud and happy to share about the talented individuals that make up our IT group.
Established in 1994: A History of High-Caliber IT Professionals!
Full-Service, Proactive Computer Support
Local to Roanoke,  VA
Awarded The Top 500 MSPs in the world*
Industry Best-In-Class Tools
*NCG was recently included in the top 500 MSPs in the world by MSP Mentor Magazine

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